Supervisor-Front Desk - The Ritz-Carlton in Camillus, New York

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Supervisor-Front Workdesk.

We make tales like this possible on a daily basis. Whether we're helping a budding cook develop a favorite meal, or a distressed papa find a cam filled with memories, we're honored to welcome our visitors to a residence away from residence. Since at The Ritz-Carlton, we never forget that we are producing visitors for life
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The Ritz-Carlton, Lake Tahoe, found at 13031 Ritz-Carlton Highlands Court, Truckee, CA, 96161 presently has the following chance:.

Supervisor-Front Desk (14000Q7E): Assist team with speeding up trouble payments (e.g., issues processing master card). Adhere to up with visitor regarding contentment with guest-related concerns. Procedure all guest check-ins by validating reservations, designating room, and issuing and activating room key. Procedure all repayment kinds such as area fees, cash, checks, debit, or credit rating. Establish up precise accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Prepare for sold-out scenarios and get sufficient alternative holiday accommodations when the property could not accommodate visitors with bookings. Block rooms in the computer system and recognize designated requirements and demands. Get in touch with ideal specific or division (e.g., Bellperson, Housekeeping) as essential to fix guest demand, issue, or phone call. Coordinate with Housekeeping to track readiness of spaces for check-in. Testimonial shift logs/daily memo books and file relevant information in logbooks. Count financial institution at the beginning and end of shift. Balance and drop receipts depending Accounting specifications. Help management in training, encouraging, and training employees; offer as a shining example and first point of get in touch with of the Guarantee of Fair Treatment/Open Door Plan process. Report accidents, injuries, and hazardous job states to manager; total security training and certifications.

Follow all company plans and procedures; guarantee uniform and individual look are expert and clean; maintain confidentiality of proprietary details. Expect and resolve visitors' service demands. Speak with others using clear and professional language; evaluate and ready written records accurately and totally; address telephones using appropriate manners. Create and preserve positive functioning relationships with others. Ensure adherence to quality assumptions and standards. Stand, sit, or take for a lengthy time period. Move, raise, carry, push, draw, and area items weighing less than or equal to 10 pounds without assistance. Perform various other reasonable job duties as requested by Supervisors.

We invite you for more information about this position and use at: https://marriott.taleo.net/careersection/7/jobdetail.ftl?job=14000Q7E.

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The Ritz-Carlton is a level playing field employer committed to working with an unique workforce and maintaining an inclusive society. The Ritz-Carlton does not discriminate on the basis of impairment, proficient status or any type of other basis safeguarded under government, state or neighborhood laws.


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